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Terms & Conditions

Changes to Terms and Conditions

Next Custom Packaging reserves the right to modify these terms and conditions at any time without prior notice. It is your responsibility to review these terms each time you visit our website.


All content on the Next Custom Packaging website, including text, graphics, images, and software, is the property of Next Custom Packaging and is protected by copyright laws. Reproduction or distribution of any materials from this website is strictly prohibited without prior written consent.

Trademarks and Copyrights

You are responsible for ensuring that any content you incorporate into your products does not infringe upon the intellectual property rights of third parties. By placing an order on our website, you warrant that you have obtained all necessary permissions and authorizations to use the content in your products.

Content from Customers

You are solely responsible for the content you upload or transmit through our website. You agree not to upload any content that is unlawful or infringes upon the rights of third parties. Next Custom Packaging does not control the content posted by customers and is not liable for any offensive or objectionable content.

Accountability and Security

You are responsible for safeguarding your account password and restricting access to your account. You agree to be held liable for all actions taken through your account.

Design Files

Design files provided by Next Custom Packaging are for low-resolution use only. For higher resolution files, please contact our sales department.

Customer Submitted Artwork

Artwork submitted by customers must be in CMYK format with a minimum resolution of 300 DPI. Next Custom Packaging is not responsible for color changes or quality issues resulting from customer-provided artwork.

Proofing and Matching

Customers are responsible for approving the final design and specifications of their orders. Next Custom Packaging is not liable for any errors or discrepancies that are not identified by the customer during the proofing process.


Our products are not food-grade unless specified otherwise. Customers must inform us of any specific requirements regarding paper stock before placing an order.


You agree to indemnify and defend Next Custom Packaging against any claims arising from your breach of these terms and conditions or your use of our products.

Order Cancellation

Orders can be canceled at different stages of production, but cancellation fees may apply. Please refer to our cancellation policy for more information.

Design Orders

Refunds are not available for design-related services once an order has been successfully placed.

Restrictions and Refunds

All sales are final. Refunds or credits will only be issued in the event of an error on the part of Next Custom Packaging.


Customers must notify us of any defects or damages within three business days of order delivery to be eligible for replacement products.

Order Shipment and Delivery

Shipping options and delivery times are outlined on our website. Next Custom Packaging is not liable for any delays caused by external factors beyond our control.


We observe certain holidays throughout the year, during which our operations may be affected.

Damaged and Lost Packaging

Customers are responsible for inspecting their packaging upon delivery and reporting any damage or missing items within three business days.

Disclaimer of Warranty

Our website and its contents are provided “as is” without warranty of any kind.

Limitation of Liability

Next Custom Packaging and its affiliates shall not be liable for any special, incidental, indirect, or consequential damages arising out of or in connection with the use of our website or products.

Thank you for choosing Next Custom Packaging. If you have any questions or concerns about these terms and conditions, please contact us.